LEGAL INFORMATION

Where can I find your legal notice and disclaimer?

Please find our legal notice and disclaimer here.

Where can I find your privacy policy?

Please find our privacy policy here.

Where do you describe which cookies are used?

Please find the description of used cookies in our privacy policy.

Where can I manage my cookies consent?

Please find the settings managing your cookie consent in the left bottom corner of every page.

REFUND AND RETURN POLICY

Do I have the possibility to return my order?

Yes, within 14 days after the arrival of your order. Please be so kind and write us a short notice via email or contact form for further instuctions.

The legal text of our Refund and Return Policy is available in Terms and Conditions als well as here.

SHOPPING INFORMATION

Do you charge shipping costs for fine art prints?

We offer free shipping for all our fine art prints. When you make a purchase, the price you see is the price you pay – no extra charges.

How long will delivery take?

Your anticipation for your fine art print is truly appreciated, and we're committed to making the delivery process as smooth and efficient as possible. The delivery timeframes depend on your location and the specific fine art print you've selected.

For our valued customers within the United States, please expect a delivery window of approximately 5 to 9 business days, which includes order processing time. If you're an international customer, the delivery timeline is a bit longer, typically ranging from 10 to 14 business days.

Rest assured, we'll keep you informed about your order's progress and provide a tracking number once it's en route to you.

If you have any urgent requests or need expedited shipping, please don't hesitate to reach out to our customer support team, and we'll do our best to accommodate your needs.

Thank you for choosing our art, and we thank you for your patience as we work diligently to bring artistry to your doorstep.

What exactly happens after ordering?

The journey of your fine art print begins the moment you place your order. We take pride in the fact that your artwork is produced only after your order is confirmed. Here's what unfolds:

  1. Order Confirmation: After you've placed your order, you'll receive an email confirmation. This is your chance to review all the details and ensure they're perfect.

  2. Print production: Our printing partner's team gets to work. They use top-tier materials and the latest printing techniques to ensure your art is nothing short of exceptional.

  3. Quality Check: Before your fine art print is shipped, it undergoes a meticulous quality check. We want to guarantee that your print not only meets but exceeds our standards.

  4. Safe Packaging: Your fine art print is then securely and carefully packaged to protect it during transit. We take every precaution to ensure it arrives at your door in pristine condition.

  5. Shipping Notification: As your artwork prepares for its journey to your home, you'll receive a shipping notification complete with a tracking number. You can keep an eye on its progress as it travels to you.

  6. The Arrival: At long last, your eagerly awaited fine art print will be delivered to your doorstep.

Do I receive an order confirmation?

Certainly! We want to ensure you have peace of mind when you've chosen our art. After you've successfully placed your order, an order confirmation email will promptly arrive in your inbox. This confirmation is your receipt and verification that your order has been received and is being processed. It contains essential information such as your order number and a summary of the items you've chosen. If, for any reason, you don't receive this email, kindly check your spam folder. If it's still missing, please reach out to our dedicated customer support team, and we'll promptly assist you.

PAYMENT INFORMATION

What kind of payment methods are available?

We offer a range of convenient and secure payment methods to make your purchase as effortless as possible. Currently, we accept credit and debit cards from major providers, including Visa, Mastercard, and American Express. Additionally, we provide the option to pay using PayPal, a trusted and widely-used online payment platform. We want you to have the flexibility to choose the payment method that suits you best, ensuring a seamless and secure transaction when acquiring your fine art prints.

SPECIAL SERVICES

What is the Color Revamp Service?

Our Color Revamp Service is a unique offering that allows you to customize any of my paintings to seamlessly blend with your interior décor. For an additional fee of $250, this service ensures that the artwork you select not only complements but also enhances the aesthetic of your living space.

How does it work?

  1. Contact and Consultation: Reach out to me via email with your interest in the Color Revamp Service. Please include photographs of the room where you intend to place the artwork, along with your color preferences and the specific painting from my collection you’d like to revamp.

  2. Personalized Color Customization: Based on your interior photos and color specifications, I will thoughtfully adjust the painting’s color palette. This process is not just about matching colors; it's about creating a harmonious balance that resonates with your personal style and the painting’s essence.

  3. Review and Refinement: Once the color revamp is complete, I will share a preview with you. This is an interactive process; your feedback is crucial. If there are aspects you'd like to adjust, I will make those refinements to ensure the final piece perfectly aligns with your vision.

  4. Payment and Delivery: Upon your approval and completion of the $250 payment, the final version of your personalized artwork will be prepared for print and delivery.

The Color Revamp Service is more than just a color change — it's a collaboration between artist and art lover, ensuring that the art you bring into your home is as unique as your own story.

This page will be continually up-to-date with the latest FAQs as they arise.